Credit Administration Officer at Bank of Africa Kenya Limited

Responsibilities and Accountabilities

Financial- Support the bank’s strategic pillars of growth and profitability through;

• Ensuring all fees and commissions related to loan disbursement/limit marking, invoice discounting is recovered.
• Recovering life insurance premiums on granted facilities.

Optimization of Internal operational processes through;

• Posting transactions related to loan disbursement, limit marking and invoice discounting.
• Raising RTGS/SWIFT to CPU transfers
• Booking of restructures and rescheduled loans
• Placing and removal of liens.
• Amending of loans dates, interest etc.
• Maturing of loans Partially or fully as per customer instructions.
• Preparation of clearance letter and dispatching the same to the requesting party
• Advising on correct take over balances in a timely manner.

 Averting operational risk through;

• Raising cancellation memos when need arises.
• Verifying instructions for security release, balance transfer from check-off and release of cash margin on facilities.

Maintaining Customer service standard through;

• Executing instruction within stipulated SLA i.e. Timely disbursement, marking of limits etc.
• Ensuring timely resolution and response to raised queries by the stakeholder in question.

Continuous growth and development through;

•  Growing self-skills through bank and individual learning
• Engaging in teamwork initiatives that grows an individual.
• Attending both internal and external training provided by the bank.

Adherence to Audit and compliance standards through;

•  Improving audit rating by sticking to laid down procedures.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

• Bachelor’s degree in business related field.
• Professional qualification in a business-related course is an added advantage.
• 4 years of banking experience in credit with knowledge in digital applications.

Competencies and Attributes

• Good Interpersonal skills: Ability to communicate professionally with all stakeholders.
• Efficient in posting error free transactions.
• Responsible and reliable: Able to execute duties diligently and accurately with minimum supervision.
• High degree of integrity-Ability to execute duties while adhering to values strongly held.
• Analytical skills-keenness to details.