Customer Logistics Manager and Procurement Business Partner at Roche Kenya

The Opportunity

• Roche in Nairobi has an opening for a Customer Logistics Manager & Procurement Business Partner to manage logistics for the Pharmaceutical business and to manage procurement for both the Diagnostics and Pharmaceutical businesses.
• You as our successful candidate will report into the Finance Manager and will be part of a diverse cross-functional team with the opportunity to collaborate with individuals across the local and global organization.

Key Challenges

• Logistics: You will be accountable for in-country distribution and Order-to-Cash processes to ensure timely delivery to customers. You will oversee in-country supply chain activities to ensure that we meet our service goals and you will ensure world class service levels, ensure our right-to-operate for local distribution and will implement supply chain strategies to successfully deliver our innovative medicines to customers and patients. This is a key role within the end-to-end supply chain operating model that interacts with local and global stakeholders
• Procurement services: Your task will be to reduce costs and increase agility whilst ensuring strong adherence to Roche compliance and quality standards.
• You will manage and foster complex relationships with various Roche stakeholders, these include and are not limited to: Supply and Demand, Procurement, Pharma Logistics, Commercial, Finance, Quality, Compliance, Regulatory. This role includes the management of external relationships with first trade customers and relevant local authorities (e.g. MoH, PPB, KRA, KEBS). You will also manage the relationships and contracts with logistics service providers (warehouse/transport/customs brokers) and 3PL to agreed/contractual performance levels
• You will initiate and drive/support a number of projects to ensure effective management of day to day operations, inventory management and change implementation in line with Roche strategy

Your key responsibilities

• Ensure right to operate for distribution
• Oversee successful distribution management (Commercial, Promotional, Clinical/IMP affiliate level)
• Order to Cash (certain steps depending on Finance model)
• Cost to serve monitoring, Procurement and Analytics
• Setup/implementation, lifecycle management and clinical supply activities
• Contract Management with Supply Chain service providers (O2C Logistics & Distribution)
• Develop sourcing strategy for Roche Kenya aligned to Global Procurement Strategy
• Supplier selection to ensure competitive total cost of ownership
• Ensure Procurement service level agreements are tracked and delivered
• Support Procure to Pay Process
• Ensure both strategic and tactical sourcing is followed in the procurement of goods and services
• Ensure compliance to internal requirements
• Lead Procurement projects to deliver on savings
• Manage procurement risks and mitigation for Roche Kenya
• Global, regional and local network development to ensure Procurement excellence
• Partner with the business other functions to drive simplification processes for continuous improvement.

Who you Are:

• A university graduate with more than 7 years of experience in the field of procurement and supply chain / logistics. You have a good understanding of the distribution environment (transportation, customs and health authority regulations, GXP, country infrastructure) and you have an understanding of supply chain planning and execution systems e.g SAP
• A curious, strategic and systematic thinker who is self-motivated, autonomous, proactive, who has a structured and goal- and solution-oriented mindset
• You have strong sense of urgency and problem-solving skills and are able to effectively communicate with all levels of the internal organization stakeholders as well as external stakeholder by establishing credibility and building rapport