Customer Service Executive (Logistics / Ior) at ExpertWorld Concepts April, 2026

- Customer Service Executive (Logistics / Ior) at ExpertWorld Concepts
- View Jobs in Manufacturing / Production / FMCG / View Jobs at ExpertWorld Concepts
Posted: Apr 28, 2026

Deadline: Not specified
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ExpertWorld Concepts is a company specialized on the management of interior design & furniture projects for real estate developers, corporate offices and owners of apartments/houses.
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Customer Service Executive (Logistics / Ior)
- Job Type Full Time , Onsite
- Qualification BA/BSc/HND
- Experience
- Location Nairobi
- Job Field Customer Success, Service & Operations
Role Description
- This is a full-time, on-site Customer Service Executive (Logistics / IOR) role located in Nairobi County, Kenya. The position involves providing exceptional customer support and service, ensuring client satisfaction by addressing inquiries and resolving issues promptly. Responsibilities include managing customer relationships, coordinating with internal teams to ensure smooth logistics operations, and overseeing the end-to-end process of IOR services to ensure compliance and efficiency.
Qualifications
- Strong Interpersonal and communication skills to build and maintain client relationships
- Experience in Customer Support and delivering Customer Satisfaction
- Proficiency in Customer Service and Customer Service Management practices
- Problem-solving abilities and attention to detail
- Familiarity with logistics, IOR/EOR processes, and compliance requirements is a plus
- Bachelor’s degree or relevant qualification in Business Administration, Logistics, or a related field
- Proficiency in Microsoft Office Suite and customer service software
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Interested and qualified? Go to ExpertWorld Concepts on www.linkedin.com to apply

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Customer Service Executive (Logistics / Ior) at ExpertWorld Concepts

Customer Service Executive (Logistics / Ior)

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Customer Service Executive (Logistics / Ior) at ExpertWorld Concepts

Customer Service Executive (Logistics / Ior)

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