Customer Service Executive (Mombasa) at East African Gasoil Ltd (EAGOL)

Job Description/Requirements

DUTIES AND RESPONSIBILITIES

• Maintain reception area and all common areas in a clean and tidy manner at all times
• Operate standard office equipment on a regular basis, including a copy machine and a computer
• Keep detailed and accurate records of visitor requests and of calls received
• Update calendars and schedule meetings
• Answering incoming calls, taking messages and re-directing calls as required, dealing with email enquiries
• Booking of meeting room in consultation with the Administration Manager
• Monitoring office supplies and ordering for replacements and restock
• Ensure that conference rooms and meeting rooms are clean and always ready for meetings.
• Ensure proper record keeping, filling and information management for the various entities.
• Timely submission of reports when needed.
• Copying, scanning and filing documents.
• Keeping the reception area tidy and observing professional etiquette.
• Arranging and serving refreshments for meetings

QUALIFICATIONS

• Diploma in Office Management
• 5 years of relevant experience in an office environment
• Proficient in Microsoft Office
• Excellent phone skills
• Demonstrated ability to read, write, and speak English
• Comfortable multi-tasking and prioritizing tasks without guidance
• Excellent interpersonal skills
• Prioritizing, time management and organizational skills
• Personal integrity
• Communication Skills (Written & Oral)
• Ability to work individually and as in a team.
• Confidentiality