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  • Posted: May 18, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    We deliver open source to the world faster, more securely and more cost effectively than any other company. If you're interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference.
    Read more about this company


    Customer Success Manager

    As a customer success manager you will:

    • Onboard new Canonical customers and introduce them to our products and support processes.
    • Collaborate with sales and support in developing and delivering engagement plans that fulfill the customer's objectives.
    • Assist sales in identifying growth opportunities or renewal risks.
    • Serve as customer advocate internally and influence Canonical products, websites, documentation, processes and people to improve customer satisfaction and retention.
    • Create campaigns targeting multiple customers through digital touch-points and activities.

    The successful candidate will have :

    • A passion for customer satisfaction
    • Love for technology, infrastructure and Ubuntu in particular
    • Patience and ability to listen
    • Good presentation skills
    • Superior writing and communication skills
    • Flexibility and good time management

    What Canonical Offers:

    • Learning and Development
    • Annual Compensation Review
    • Recognition Rewards
    • Annual Leave
    • Priority Pass for travel
    • Flexible working option

    Method of Application

    Interested and qualified? Go to Canonical on to apply

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