Customer Support Agent- German and English Speaking at Influx

Duties and Responsibilities

• Maintaining a positive, empathetic, and professional attitude towards customers at all times.
• Diagnose and solve the customer's problems in German
• Communicate effectively via email and chat with our customers
• Understand the company’s products so as to answer any questions or concerns
• Coordinate effectively with peers and your manager
• Contribute to a high-performance and friendly workplace culture

What we're looking for

• Excellent written and verbal English and German communication skills
• German proficiency level C1 and above
• 1 year experience in customer service
• An ability to quickly think on your feet
• Strong problem-solving skills
• Team player *

what we offer

• The flexibility of working from home, this a remote and full-time position
• Work with clients in the USA, EU, and elsewhere
• Extensive opportunities to learn from, and work with, high-performing colleagues
• Career opportunities! We're a fast-growing startup with roles and positions to grow into