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  • Posted: Oct 28, 2023
    Deadline: Not specified
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    Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights.
    Read more about this company

     

    Customer Support Agent-German and English Speaking

    Duties and Responsibilities

    • Maintaining a positive, empathetic, and professional attitude towards customers at all times.
    • Diagnose and solve the customer's problems in German
    • Communicate effectively via email and chat with our customers
    • Understand the company’s products so as to answer any questions or concerns
    • Coordinate effectively with peers and your manager
    • Contribute to a high-performance and friendly workplace culture

    What we're looking for

    • Excellent written and verbal English and German communication skills
    • German proficiency level C1 and above
    • 1 year experience in customer service
    • An ability to quickly think on your feet
    • Strong problem-solving skills
    • Team player *

    Method of Application

    Interested and qualified? Go to Influx on influx.com to apply

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KSh 38K from 5 employees
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