Customer Support and Social Media Manager at Oasis Outsourcing

​​Key Responsibilities:

• Respond to customer inquiries via email, chat, and social media.
• Resolve customer issues with professionalism and empathy.
• Develop and execute social media strategies to grow the brand.
• Create engaging content and monitor social media performance.

Requirements:

• Excellent communication and problem-solving skills
• Experience managing social media accounts for a brand.
• Proficiency with social media and customer service tools.
• Strong organizational skills and attention to detail.

Bonus Skills (Preferred):

• Experience with graphic design tools (eg, Canva, Photoshop).
• Familiarity with customer service software (e.g. Zendesk).
• Background in digital marketing or community management.