Data Analyst, Data Products at Rainforest Alliance

Position summary:

At the Rainforest Alliance, we believe in the value of data. The Data Management and Intelligence department is paving the way for enabling data-based decisions by focusing on the delivery of scale-able data products to the market, supporting internal decision-making by unlocking the value of data, and creating a solid data foundation on which we can continue to build out our data offering.

The Data Analyst, Data Products reporting into the Data Products, Analytics Manager will develop data-as-a-product solutions to the market. The data analyst proactively reaches out to stakeholders to understand their data and reporting needs and translates those into data products which enable decision-making. They are responsible for ensuring that the data products released are fit for purpose and deliver optimal value. With a vast array of partners across the global supply chains that we work in, it is essential that data products are designed and positioned according to our multitude of partner needs from producers to market partners.

They will have a comprehensive understanding of our systems and the data available. Get involved at the beginning of initiatives to ensure that data requirements are clear and later work with the technology organization regarding how that data flows through our systems and warehouse. The Data Analyst will be able to translate these complex datasets into user-friendly (standardized) reporting for users that delivers actionable insights. They will be a subject matter expert on both Power BI and supply chain reporting capabilities within the Data Products team (within the larger Data Management & Intelligence department) and serve as the point of contact on established reports. They will actively engage with cross-departmental and external stakeholders to ensure that they are enabled to use established reporting independently and promote knowledge of reporting capabilities across all stakeholders.

Responsibilities: 

• Proactively connect and engage with Corporate Engagement & Partnership account managers to ensure that data is compiled and summarized in ways that aid management decision making as well as client needs;
• Work collaboratively across departments to drive insights externally based on data (i.e. translating data to action);
• Ensure that data requirements are considered in the beginning of strategic initiatives so that data collection and structure will be fit for purpose in supporting the data-as-a-product approach;
• Maintain regular alignment with your colleagues in the DM&I department to ensure common approaches to data metrics, that data quality practices are implemented in your products, and that sharing of those products is done in an ethical way;
• Leads training initiatives to enable internal stakeholders to not only use the reporting available, but also deliver insights to their customers (will be phased out as this capability is centralized into a role);
• Leads external training initiatives as part of customer roll out (will be phased out as this capability is centralized into a role);
• Continuously improve reporting capabilities by sharing best practices within the DM&I department;
• Responsible for rolling out dashboards to the organization and supporting project-related rollouts. Driving alignment with internal stakeholders as part of the customer roll out process;
• Understand the external reporting needs from the different stakeholders via current report feedback, external reporting offering, and overall reporting trends in CSR, ESG, and SDG that align with RA’s mission. Advise on direction of travel for reporting as a result;
• Identify potential biases and reporting risks by periodically connecting with colleagues in the field/ stakeholders involved in the data gathering and provide them with reports that allow them to identify and prevent these risks and biases;
• Establish a standardized and organized way of gathering regional insight and integrate it as data in our internal reports to promote bottom-top strategies, and;
• Identifying opportunities to integrate data in an efficient, intuitive way to maximize engagement and ease of use.

Delivery:

• Responsible for transforming requests from Corporate Engagement & Partnerships and other RA staff into meaningful reports and insights – including self service capabilities for stakeholder groups;
• Lead the deployment and ongoing improvement of self-service capabilities to stakeholder groups;
• Champion automation by finding solutions that are fit for purpose and scalable to suit the major requirements of stakeholders;
• Serve as a Power BI expert within the organization; and
• Ad hoc reporting as needed (as agreed in prioritization with the Analytics Manager)

Qualifications: 

• Master’s degree, with fluency in mathematics, statistics and/or data analysis strongly preferred;
• 3-5 years’ experience data reporting and analysis;
• 3-5 years’ experience with supply chain traceability preferred;
• Practical experience using Rainforest Alliance supply chain and traceability systems preferred;
• E2E experience with data visualization tools like Power BI, tableau, etc; and
• Excel expert.