Data Analyst & Sales Administrator at Frank Management Consult Ltd

Job Brief

The Data Analysts & Sales Administrator will be responsible for data analytics and administrative support the sales team and management.

Key Duties & Responsibilities:

• Manage all data analytics necessary for strategic decision making.
• Develop and generate all the data required for the company strategic planning and execution
• Ensure that data is accurate, consistent, and reliable throughout its lifecycle, which is critical for making valid and trustworthy decisions
• Create and maintain processes to generate accurate and timely reports that help stakeholders understand and act on key data insights
• Identify opportunities for process enhancements
• Engage with managers from various departments to specify data requirements for analysis projects tailored to their unique business processes
• Collaborate with the management team to determine and rank the needs of different business units
• Manage the use of the sales automated system, monitor usage by the field teams and generate weekly & monthly analytics for the management.
• Prepare Weekly/Monthly/Quarterly/Annual project pipeline reports for the sales team
• Prepare Weekly/Monthly/Quarterly/Annual sales reports
• Maintain updated database for all customers
• Manage customer product training meetings and their database
• Manage quotations and sales orders from the field teams
• Manage delivery of samples to potential customers.

Professional Qualifications.

• Bachelor’s degree in Information Management, Statistics, or a comparable discipline is required, with prior experience in data analysis or a related field being advantageous.
• Bachelor’s degree and diploma in Data Analysis would be considered.
• 3-5 years of experience in data analytics
• Experience in strategic planning and reporting.
• Experience with sales tracking systems and CRM software.
• Experience in managing databases and maintaining records.
• Proficiency in data analysis tools (e.g., Microsoft Excel, Power BI, Tableau).
• Familiarity with CRM software (e.g., Salesforce, SENRI).
• Strong understanding of sales metrics, pipeline management, and forecasting.

Skills Required

• Strong analytical and problem-solving skills.
• Ability to analyse complex data and provide actionable insights.
• Develop data dashboards, charts, and visual aids to support decision-making across departments
• Strong project management skills.
• Ability to manage multiple tasks and meet deadlines.
• High attention to detail and accuracy in report generation.
• Ability to work collaboratively with all teams and resolve issues effectively.
• Proactive in identifying deviations from agreed parameters and addressing them promptly.
• Exhibit exceptional analytical abilities to compile, structure, examine, and present substantial data sets with precision and thoroughness. 
• Capable of critically evaluating data to derive meaningful, actionable insights.
• Demonstrate superior communication and presentation capabilities, adept at simplifying complex data insights for audiences without a technical background.
• Adept at report writing and presenting findings.
• Ability to work under pressure and meet tight deadlines.
• A deep understanding of the industry and business operations is a plus.