Debt Recovery Officer at Factorhouse Ltd

The Debt Recovery Officer is the go to person responsible for collections and mitigation policies to cap bad debts and recover the overdue Accounts.

Responsibilities

• Primary responsibility is Recovery and collection of overdue and existing Non Performing loans.
• Track and trace missing and off the Grid clients with overdue loans.
• Evaluation of bad debts, Analysis and consistent follow-up to recover.
• Timely communication with customers in collaboration with the B.D.Os.
• Daily, weekly and monthly reporting.

Qualifications, Experience & Attributes

• Bachelor’s degree or Diploma in Business related field.
• At least 3 years’ experience in Microfinance, lending Institutions or SACCOs
• Proven background in Credit, loans or debt management organizations. 
• Experience dealing with high volume calling and hitting monthly targets.
• Persuasive with strong communication skills.
• Self –driven and demonstrate ability to work with minimum supervision.
• Strong attention to detail, goal oriented.
• Outgoing and confident personality who is able to operate at all levels.