Deployment Manager at International Rescue Committee

Job Description

This role can be based in Nairobi, Kenya or New York, USA.

 The IRC Emergencies & Humanitarian Action Unit

 The IRC Emergencies and Humanitarian Action Unit (EHAU) leads or oversees IRC’s global emergency preparedness, response and humanitarian activities. The mission of the EHAU is to help meet the immediate survival needs and reduce suffering in conflict or disaster affected populations during the acute phase of an emergency. The EHAU also works in protracted emergencies, where the risk to life may be reduced but the population is still subjected to rights abuses and a lack of basic services. 

 Scope of work

Provide management to the deployment of IRC emergency staff and global surge team members to crisis environments.  Additionally manage all aspects of the maintenance and utilization of the IRC’s surge staffing mechanisms.

Responsibilities

Deployment Management

1. Work with the People and Operations Coordinator to continually innovate the deployment process.
2. Maintain the Deployment Management System assuring information is complete and up to date.
3. Ensure that measurable deployment terms of reference documents are received and approved prior to deployments being commissioned.
4. Support travel bookings & provide visa guidance & support for deploying staff in coordination with Program Associates
5. Assure completion of post-deployment processes (performance management, debriefings)
6. As and when designated by Supervisor, serve as point of contact for ERT and global surge team members on deployment.
7. Report on deployment statistics and provide regular status updates on staff whereabouts.
8. Maintain complete deployment files.

Financial

1. Secure correct codes for deployments from requesting Country Programs.
2. Manage daily rate calculations for deploying staff.
3. Submit monthly ERT salary recoding 
4. Provide a monthly report on External Roster deployments and budget codes to Program Associates to support timesheet submissions.
5. Support PAs in ensuring GST Roster staff timesheets are in by deadline date set for each month
6. Check transactions for proper coding of salaries and other deployment-related costs.

Roster Management 

1. In collaboration with the Response Management team & HR; keep the talent profile of roster members closely matched to the changing needs of the EHAU and Crisis Response, Recovery & Development (CRRD) 
2. Promote EHAU and the IRC as an employer of choice 
3. Maintain rigorous communication outreach to all members of the IRC’s emergency rosters to assure a sense of inclusion and team, and so as to increase loyalty to IRC roster system.
4. Collaborate with EHAU’s Learning Advisor to ensure global surge team members have regular access to training opportunities. 

Administration

1. In collaboration with supervisor and HR, ensure all new staff receive timely orientation and on-boarding.
2. Cover duties of the People and Operations Coordinator and EHAU’s Unit Manager as needed when absent.  

Key working relationships 

1. Position Reports to: People & Operations Coordinator 
2. Position directly supervises:  n/a
3. Works closely with: People and Operations Coordinator, Program Associates, and EHAU Unit Manager
4. Indirect Reporting:  n/a

Requirements

1. University degree or diploma in human resources or administration management, or at least three years comparable experience working within a human resources department; previous experience managing rosters or emergency team deployment systems an advantage.
2. Attention to detail.
3. Fluency in all standard PC office software such as Word, Outlook, Excel.
4. Excellent interpersonal and oral and written communication skills; demonstrated ability to successfully work in a fast paced environment, within and across departments/functions and develop positive relationships with local and remote staff.
5. Excellent oral and written communications skills (English) required; multi-lingual skills advantageous – with priority placed on French, Spanish and Arabic