Deputy Director, ICT – REF NTSA/11/2026/03 at National Transport and Safety Authority

Description

• The office holder will be responsible to the Director General for providing strategic leadership, direction and oversight in the management and implementation of Information Communication Technology (ICT) services, systems, infrastructure and security in the Authority in accordance with the Authority’s mandate and relevant laws and regulations.

Responsibilities

• Preparing strategic and operational plans for the Information Communications Technology (IT) directorate to ensure that all necessary IT tools, processes and systems are in place to meet the requirements of the business and contribute to the achievement of short- and long-term goals of the Authority
• Managing and providing oversight to the implementation of an IT security strategy and disaster recovery plan that minimizes the risk of data loss and breach of privacy of the Corporation’s information and that of its Prime Contractor and other managing agents;
• Managing the activities of the IT Team including direction, administration, appraisal, absence and discipline;
• Leading, motivating and developing the team members on a day-to-day basis to ensure the effective and efficient provision of IT services;
• Allocating duties and priorities to ensure deadlines are achieved;
• Developing, implementing and maintaining of all policies related to IT services, including procurement, distribution and asset management;
• Developing and managing the work plans and budgets for the IT Department to ensure that resources are used to provide best in class IT services that are in line with organizational growth;
• Developing sourcing strategy to ensure appropriate procedures are in place to select equipment and services vendors;
• Overseeing the implementation and maintenance of technology infrastructure in line with Authority’s growth plans, and changing business requirements or technological advancements;
• Providing methods, tools and procedures for data integrity assurance and guarantee a daily operation;
• Coordinating the preparation of the Department's annual work plan and budget, and monitoring implementation against approved targets and resource allocations.
• Ensuring IT systems comply with regulatory and legal requirements;
• Exercising control and monitoring of corporate IT projects progress;
• Overseeing IT special projects, including planning, scheduling, managing and progress reporting for new systems implementations;
• Ensuring continuous improvement of the quality and cost efficiency of the IT Services; and
• Directing and supervising subordinates to ensure they fulfill their duties in the IT function.

Requirements

• At least fifteen (15) years relevant work experience, three (3) years of which should have been at a management level or in a comparable position;
• Master’s degree in any of the following fields: Computer Science, Information Communication Technology, Electronics Engineering or a related field from a recognized and accredited institution;
• Bachelor’s degree in any of the following fields: Computer Science, Information Communication Technology, Electronics Engineering or a related field from a recognized and accredited institution;
• Expert Level Certification in the relevant thematic area in IT such as Database Administrator, Network Administrator, Cybersecurity, Data Analytics, Helpdesk Support, Servers and Storage;
• Professional certification in any of the following CCNP, CDCP, CCNA Cloud, CCNA Industrial/IoT, CCNA, MCSE, MCSA, MCSD, N+, A+ OCA, CISSP, Linux+, Network+, Microsoft Certified IT Professional (MCITP), Certified Information Communication Technologist (CICT) or their equivalent qualifications;
• Certificate in Leadership course lasting not less than four (4) weeks from a recognized and accredited institution; and
• Demonstrated a high degree of professional competence, administrative capabilities and initiative in the general organization and management of ICT.