Deputy Director, Public Affairs and Corporate Communication at Judicial Service Commission

JOB REFERENCE NUMBER: V/No.10/2023

Job Purpose:

• The job holder will be responsible for spearheading the formulation,implementation and review of Judiciary’s communications policies and strategies.

Reporting Responsibilities

• The job holder is responsible to Chief Registrar of the Judiciary.

Area of Deployment:

• The Job holder will be deployed to the Directorate Public Affairs and Corporate Communication.

Key Duties and Responsibilities:

• Spearheading formulation, implementation and review of Judiciary’s communications policies and strategies; 
• Spearheading and advising on communication in the Judiciary; 
• Ensuring effective and efficient crisis communication management; 
• Promoting public engagement; 
• Managing corporate information gateways; 
• Spearheading branding and production of promotional materials; 
• Overseeing the development and implementation of strategies; 
• Coordinating preparation of timely media supplements, appearances, documentaries, press releases and features; 
• Managing the Judiciary’s digital platforms; 
• Overseeing branding and publicity of the Judiciary for events; 
• Spearheading the development and implementation of initiatives to promote Judiciary’s corporate image; 
• Facilitating promotion of public awareness of Judiciary’s programs and processes; 
• Coordinating development and dissemination of Information, Education and Communication materials; 
• Facilitating research on public opinion towards the Judiciary; 
• Overseeing Management of Judiciary Call Centers and Customer Care desks; 
• Overseeing the Customer Relationship Management (CRM) database/register; 
• Undertaking, implementing, monitoring and reviewing the directorate annual budgetary allocations; and 
• Overseeing Performance Management, mentoring, guidance and counseling of staff.

Job Requirements: Academic and Professional Qualifications 
For appointment to this grade, the applicant must have: -

• Bachelor’s Degree in any of the following: Mass Communication, Communication Studies, Journalism, Public Relations, Corporate Communication, Social Sciences, or any other approved equivalent qualifications from a recognized university/institution; 
• Master’s degree in any of the following disciplines: Mass Communication, Communication Studies, Journalism, Public Relations, Corporate Communication, Social Sciences, or any other approved equivalent qualifications from a recognized university/institution; 
• Membership of Public Relations Society of Kenya or any other relevant professional body; 
• A course in Strategic Leadership Development or its equivalent from a recognized institution; 
• Proficiency in computer applications; and
• Meet the Requirements of Chapter Six (6) of the Constitution.

Experience: 

• Minimum Fifteen (15) years relevant work-experience with at least five (5) years in Middle Level Management.

Job Core Competencies:

• Strategic Leadership & Good Interpersonal Skills; 
• Excellent written and oral communication skills; 
• Analytical & Negotiation Skills; 
• Organizational and planning skills; 
• Confidentiality and Integrity; 
• Attention to details and accuracy; 
• Rational Decision-Making Skills; 
• Time Management and the ability to prioritize work; and 
• Research and Data Management Skills.

Applicants should upload soft copies of the following documents to the online application-

• A letter of application;
• A detailed and updated curriculum vitae, to include background information such as past employment record (if any).
• Names of three (3) referees; two (2) professional referee and one (1) character reference;
• Copies of National Identity Card (I.D), Passport or any other relevant identifiable legal documents;
• Copies of academic and professional certificates, testimonials and academic transcripts;
• Applicant’s recent coloured passport size photograph. 

TERMS OF SERVICE: Five (5) year contract