Deputy Head of Learning and Development at International Committee of the Red Cross (ICRC)

Accountabilities & functional responsibilities

• Contribute to the planning, prioritization, and delivery of Learning and Development programmes across the region;
• Ensure alignment of L&D initiatives with organisational priorities and operational needs;
• Coordinate programme pipelines in collaboration with the Head of Unit, balancing demand, capacity, and impact;
• Supervise team leads such as trainers, course administration and ensure effective cross-functional coordination;
• Drive performance management, foster a strong feedback culture, and support staff development;
• Contribute to talent development, succession planning, and capability building within the unit;
• Ensure the consistent application of adult learning principles and high facilitation standards;
• Promote the contextualisation of learning solutions to reflect operational realities;
• Champion data analytics and evidence-based approaches to inform decision-making;
• Oversee monitoring and evaluation frameworks (e.g. Kirkpatrick model) and reporting processes;
• Translate data into actionable insights to improve programme quality and prioritization;
• Act as a key interlocutor with the hosting delegation, headquarters L&D stakeholders, and relevant Area of Responsibility (AoR) stakeholders, in coordination with the Head of Unit;
• Contribute to regional Learning Needs Analyses (LNA);
• Support annual planning, budgeting, and the definition of strategic priorities for the unit.

Professional experience required

• Advanced degree in Adult Learning, Education, Leadership, or a related field;
• Minimum of 10 years of professional experience, including significant experience in Learning & Development and at least 5 years in a people management role;
• Proven experience designing and delivering leadership and management development programmes;
• Fluency in English required; French (C1 level) is a strong asset;
• Strong understanding and application of adult learning methodologies;
• Experience in international and/or humanitarian environments is an asset.