Device Management - (22000080) at Safaricom Kenya

Detailed Description

Reporting to the Tribe Lead. The position holder will be responsible for all device identification, partner onboarding, stocking, sourcing and delivery of relevant devices for all proposition developed within the Enterprise Solutions and IoT tribe. They ensure all protocols and processes required to avail the necessary devices are adhered to in a timely manner.

Craft Vision & Skills

• Develop device management strategy for all existing and new Tribe propositions to ensure that they are available at a relevant pricing for the intended target market.
• They will work with other stakeholders to onboard necessary device partners leveraging on existing sourcing policies.
• They will independently keep abreast with the latest market dynamics and propose changes on device strategy accordingly.
• Manage Partner relations and leverage their distribution with measurable KPIs.
• Ensure optimal stock availability through regular monitoring and forecasting.
• Keep partners aligned with our tactical business strategy, ensuring their support for the business roadmap.
• They will manage device lifecycles of existing and new propositions to ensure that we maintain relevant margins for the propositions and drive the right experience.
• They will work with the IoT squads to ensure that relevant sensors, equipment, SIMs are sourced and available as per specifications provided.
• They will negotiate and achieve the best pricing for any devices sort to ensure maximum value and profitability of the solution.
• They will manage the device warranties and quality of device provided by the OEM or representatives of the OEM.
• In collaboration with the partnership management they will onboard and managed device partners for the Tribe.
• Keep partners aligned with our tactical business strategy, ensuring their support for the business roadmap.
• Manage the Type approval of all the devices in use in the Tribe in conjunction of all other stakeholders on behalf of the Tribe.

QUALIFICATIONS

• Bachelor’s Degree from a recognized university.
• Knowledge of principles of the different technologies required in this tribe- cloud computing, cyber security, IoT and digital business capabilities.
• Certification by a recognized professional body will be an added advantage
• Experience in the B2B business models and environments with certifications in this area.
• Knowledge of IoT device protocols.