Direct Sales Agent at SafeBoda

Job Summary:

• The main objective of this role is to increase customer orders and App downloads.
• To expand our package delivery service throughout Nairobi, we are looking for motivated sales agents that work on a commission basis. You will promote and sell our App's services to small businesses and potential customers. In addition to promoting App downloads and service usage,
• You will cultivate connections with small businesses in need of delivery solutions.

Key Responsibilities:

• Acquire new users: Identify prospects and convert Nairobi's small businesses, merchants and individuals to download and use the app for package delivery. Help in installing and registering on the app.
• Promote customer activity: By highlighting the USPs, persuade each new customer to make several delivery trips. Encourage users to increase order frequency in order to increase commission by following up on first-time users and new customers.
• Build relationships: Get in touch with small businesses (such as stores, eateries, and offices) to include our services in their daily operations.
• Attend Below the Line (BTL) activations: Identify and attend field events or activations to increase app awareness, encourage app downloads, foster engagement, and draw in trips.
• Analyse and improve: To track your performance statistics and identify fresh growth prospects, do basic market research. Adapt your strategy or pitch in light of feedback and outcomes.
• Cooperate internally: Closely coordinate with our operations, sales, and marketing departments. Report on leads and sales every day and share customer feedback.

Qualifications & Key Competencies

• Education and Experience: Preferably, you have a business, marketing, or similar Diploma or
• A bachelor's degree and prior experience in business development, marketing, sales, customer acquisition, or related roles is an added advantage.
• Sales and Marketing Proficiency: Demonstrable ability to find prospects, make offers, and close sales. You approach sales with creativity, entrepreneurship, and a focus on results.
• Communication: Excellent verbal and negotiating abilities. To effectively interact with customers, you must be fluent in both English and Kiswahili.
• Technical: At ease using mobile apps and smartphones for communication and reporting.
• Personal: Very organised and self-motivated. Capable of working autonomously and actively pursuing leads. Should be flexible to work adaptable hours and readiness to travel throughout Nairobi.
• Working in the field requires self-motivation, organisation, and flexibility.