Director of Technical Program Management at GiveDirectly

What You’ll Do

• Lead the technology build out for all new cash delivery program launches, helping GiveDirectly reach more people across more geographies
• Manage managers, each of whom manage a team of technical program managers and data associates
• Develop and grow the team through rapid scaling, including building norms and culture to enable the team to operate efficiently and maintain quality with rapid growth
• Build a culture of system design, data modeling, and project management best practices
• Partner with the engineering team to define software products to solve new challenges in cash delivery
• Serve as strategic decision maker on vendor selection for off-the-shelf tools to expand tech stack capability
• Drive roadmap discussions with teams across the organization, including operations, research, finance, and fundraising, including working across stakeholders to shift from a service mindset to product mindset
• Ensure the team follows best practices for data privacy and security, to ensure protection of recipient data

What You’ll Bring

• 8+ years of experience in a similar field (e.g., technical product/program management, software engineering, systems engineering, data analytics)
• 4+ years of people management experience, including managing managers, with proven leadership ability in rapidly scaling high performing teams
• Demonstrated track record of delivering tech products from ambiguity to delivery
• Passion for both building process and structure to enable scale & jumping into open-ended problems
• Experience building a team culture of structured problem solving, drive to fix root causes, and high attention to detail
• Proven ability to manage the urgent alongside driving persistent, continual improvement and quality
• Strong systems thinking and ability to weigh short and long term tradeoffs of technical design decisions
• Strong ability to communicate complex technical concepts effectively across cross-functional teams and senior business and technical stakeholders
• Knowledge of data security and privacy best practices
• Experience writing code, such as Python, R, Java, etc.
• Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.