Director, Parking & Traffic Management at Nairobi City County Public Service Board

Job Requirement

• Manages, implements and supervises all daily parking operations;
• Responds to complaints and ensures compliance with By-laws through organizing of education and communication activities with public and also participates in county initiated activities.
• Initiates towing activities of vehicles or equipment contravening parking management laws and regulations and ensures necessary fines and penalties are paid
• Maintains vehicle, computer equipment, mobile devices, uniforms and all other issued equipments assigned for management of parking services in accordance to the county asset management acts and regulations
• Organizes, maintains, and reconciles various financial records, both manually and through automated methods;
• Prepares and presents parking related items for verification and approval by the county
• Manages claims process, limit liability and maintain overall safety in the facility;
• Trains, supervises, counsels, schedules and evaluates clamp attendants.
• Assists in setup of special event parking programs.
• Balances accounts and assists in preparing reports, budgets and statements;
• Provides technical assistance and work direction to support personnel and advices the county on latest educational activities to ensure informed and involved staff.
• Assists in collecting, recording and depositing revenues received directorate.
• Prepares special reports in connection with fiscal records as assigned or required.

Job Description

• University Degree in Business Administration or its equivalent.
• Experience in management, operation and maintenance of revenue control equipment and parking lot within County setup.
• Knowledge of order enforcement and related laws
• Knowledge of ERP systems related to parking
• Master Degree will be added advantage.
• Skilled in maintenance and the up keep of a directorate;
• Knowledge of the County's Parking enforcement by-laws.
• Ability to work all shifts, and in both office and field environments
• Ability to direct the work of others if assigned or required;
• Ability to log information, analyze data and make informed and accurate decisions fast;
• Knowledge of record-keeping procedures and practices;
• Some knowledge of applicable laws, regulations and ordinances related to cashiering operations;
• Some knowledge of personnel policies and procedures;
• Knowledge and ability in the use of a calculator, computer and software applications;
• Ability to maintain records and to prepare accurate reports and correspondence;
• Excellent written and oral communication skills;
• Consistent demonstration of high level integrity and maturity
• Ability to exercise initiative and sound judgment and to react with discretion under varying conditions;
• Ability to establish and maintain effective, tactful and appropriate relationships with the public, other Authorities, agencies and employees.