Director Performance Contracting, Governance, Monitoring & Evaluation at Nairobi City County Public Service Board

Job Requirement

• Masters’ degree in Business Administration (Strategic Management), Governance and Leadership or a related field from a recognized institution.
• Bachelor’s degree in Information Management, Business Administration, Governance and Leadership or a related field from a recognized institution.
• Eight (8) years relevant work experience, (2) years of which in senior management position dealing with Performance Management, Governance, Strategy Execution and Monitoring and Evaluation.
• Any performance management courses certification
• Any Governance and Leadership courses certification
• Certificate in Strategic Leadership Development Programme course not less than (4) weeks from a recognized institution
• Knowledge in relevant legislation such as county laws
• Knowledge of professional standards such as the code of conduct and ethics
• Computer literacy
• Monitoring and evaluation skills
• Project Management skills
• Performance management skills
• Report writing
• Communication skills
• Interpersonal skills
• Organizational skills
• Ability to work under pressure
• Negotiation skills
• Teamwork
• Problem solving skills
• Must meet requirements set out in chapter six (6) of the constitution of Kenya

Job Description

Managerial/Supervisory Responsibilities

• Develop the overall framework of the monitoring and evaluation activities and clarify the responsibilities and prepare the work plan and the detailed budget for the monitoring and evaluation activities;
• Develop and implement a strategic vision for performance contract management aligned with the overall goals and objectives of Nairobi City County.
• Collaborate with senior leadership to establish performance priorities and metrics that align with the county's strategic plan.
• Oversee and monitor institutionalization of Integrated Result Based Management enhancing RBM leadership capacity building for change and development
• Guide and coordinate the review of programme result chain including: providing technical advice for the revision of performance indicators; ensuring that realistic intermediate and end-of- programme targets are defined;
• Coordinate implementation of public participation monitoring and evaluation in line with the legal frameworks.
• Coordinate baseline study on monitoring and evaluation in the county and identifying sources of data, collection methods and resources needed and related cost;
• Oversee and promote ethics and integrity culture in line with existing legal framework and create synergy with constitutional established institutions i.e Ethics and Anti-Corruption Commission (EACC), Ombudsman etc.
• Oversee transformation and monitoring of the quality and effectiveness of County Huduma Integrated Service Delivery (One-Stop shop) for quality service delivery sustainability
• Re-engineering of business processes to ensure efficiency and effectiveness in service delivery
• Promote common service delivery standards and performance benchmarks for the provision of citizen services
• Implementation of the Quality Management System that will lead to ISO certification
• Establish and maintain a knowledge repository or database to store, organize, and disseminate knowledge assets.
• Implementation and translation of the County Vison Mission into a strategy though the balanced scorecard
• Any other duties that may be assigned

Operational Responsibilities/ Tasks

• Coordinate the preparation of all monitoring and evaluation reports; guide staff and executing partners in preparing their progress reports in accordance with approved reporting formats and ensure their timely submission;
• Lead the design and development of performance contracts, ensuring they are SMART (Specific, Measurable, Achievable, Relevant, Time-bound) and aligned with organizational goals.
• Designing of performance contract, re-negotiation and negotiation of targets.
• Aligning PC targets to strategic plan and CIDP
• Vetting of Performance contract according to PC Guidelines.
• Cascading Performance Contract to Lower Units
• Preparation undertaking RRI leadership orientation and challenge area crafting.
• Sharpening of the RRI goals
• Coaching the RRI leaders and team members to optimize team energy and participation throughout the process.
• Organizing mid-term, wrap up reviews and 100-days celebration ceremony and clarifying follow up action that will ensure RBM sustainability and success.
• Prepare consolidated progress reports for the Management including identification of problems, causes of potential bottlenecks in implementation, and providing specific recommendations;
• Foster participatory planning and monitoring; organize and provide refresher training in monitoring and evaluation for programmes and implementing partner staff, local organizations and primary stakeholders with a view of developing local monitoring and evaluation capacity;
• Facilitate reflection exercises on key internal and external research produced to promote evidence-based planning;
• Facilitate exchange of experiences by supporting and coordinating participation in network of programmes in county sharing common characteristics;
• Provide regular summaries of key issues raised through complaints mechanism to the field office Management and senior staff of departments with recommendations;
• Monitor and evaluate the implementation of the County Strategic plan by establishing performance strategic plan measures and metrics across all the county sectors/ departments/ sub-counties and translating strategy in to operational terms
• Supervise the work of the Monitoring and Evaluation office staff; provide guidance and technical support;
• Create synergy with other performance management, monitoring and evaluation, ethics and integrity stakeholders etc.
• Representing the Directorate in meetings relating to service delivery transformation, performance management/result based management, and monitoring and evaluation
• Any other duties that may be assigned.