Director, Products and Solutions, Cross-Border, Transfer Solutions, SSA at MasterCard

Title and Summary

Director, Products and Solutions, Cross-Border, Transfer Solutions, SSA

• In the last few years, Mastercard has developed products in the Cross-Border payments space that revolutionize the way money travel arounds the world. In SSA, we have established partnerships with entities active in the Cross-Border payments and we are growing with a strong pace. Mastercard Cross-Border services team is looking for an accomplished business leader to build & execute the strategy to drive sales with Banks and to scale existing partnerships. 
• The candidate will be part of the “Cross Border Services” Sales & Business Development team and will demonstrate the initiative and ownership as an individual contributor, raise the bar and challenge the boundaries to drive business with banks using XBS product by offering both P2P & B2B use cases. 
• The role requires exceptional project management, influencing and interpersonal skills as you will partner with business leaders, executives, and board members both internally and externally. To be successful in this role, you will manage the details with a willingness to "roll up your sleeves" to achieve successful outcomes.

Key accountabilities

• The candidate will ensure that XBS products strategy is implemented in close alignment to market objectives and deliver commercial product launches and success.

Key areas of responsibilities include:

•  Meet the volume and scale objectives for XBS by shaping and aligning the product to the go-to-market strategy.
•  Partner with global and regional product teams to understand product capabilities, provide inputs to ensure market needs are addressed, synergize with other initiatives, and ensure ongoing coordination for smooth operation of the product in market.
•  Lead client engagements to communicate product strategy, innovation, business building strategies and ensuring sign ups.
•  Engage Marketing, Communications, and other colleagues to support the successful launch of products and ensure optimum visibility and utilization of budgets and investments on the product.
•  Coordinating (at internal and customer level) the end-to-end implementation of the service with new customers: due diligence process, contract and commercial negotiations, financial set-up, service roll-out.
•  Managing complex analyses using data from multiple sources, in order to build strategic intelligence for both Mastercard and customers.
•  Supporting and developing strong internal relationships within Mastercard to enable all team members to achieve their business goals and differentiate XBS products from the competition.

Qualifications and Experience

•  10+ years of experience in Remittances with leading payment infrastructure / banks / money transfer operators with complex selling environments
•  A keen understanding of bilateral / correspondent banking for B2B and P2P payments is a must.
•  Recent experience in a regional role for a B2B Financial, FinTech, MTO or Bank; implementing and monitoring sales methodologies, processes and polices that create actionable deliverables that support revenue goals is a plus
•  Exposure to mobile money/card payment industry is desirable.
•  Experience in managing a product from conception to scale is desirable.
•  Proactive, energetic, and collaborative
• Strong communication skills; verbal, written, and presentational

Skills and Competencies

•  Strong product and problem-solving acumen.
•  Proven sales, negotiation, communication skills.
•  Team player, comfortable working in a large matrix organization, willing to lead, build consensus and determined to get things done in time.
•  Comfortable working in a dynamic environment where rapid or sudden changes are not unusual.
•  Based in Kenya, but willing to travel across SSA.

Corporate Security Responsibility

• All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.