Director - Strategy and Management (Communications Division) at Habitat for Humanity International

Lead Global Communications Team Engagement and Collaboration (30%)

• Facilitate key meetings and strategy sessions (weekly/monthly/quarterly management, team and leadership meetings, on-sites, and workshops), including agenda setting, content coordination, action item capture and assignments with deadlines; follow-up to ensure progress against next steps and deliverables.
• Support development, execution, and ongoing monitoring of the division’s Employee Engagement Survey action plans in coordination with the Global Communications Leadership Team and the HR Business Partner.
• Partner with CCO and Global Communications Leadership Team to facilitate effective information sharing and decision-making across workstreams and departments to drive outcomes.

Coordinate Global Communications Integrated Strategic Planning (25%)

• Manage multi-year and annual integrated operating planning, goal and KPI setting, and dashboard progress tracking, measuring milestones.
• Coordinate with HFHI Office of Strategy Management and other divisional business partners regarding strategy, operational planning, and change management within Global Communications, and with other organizational areas of Habitat.
• Facilitate alignment and integration of Global Communications operational strategies and goals with overall HFHI strategy and priorities.

Drive Divisional Operational Excellence (20%)

• Streamline internal processes to enhance efficiency and effectiveness within the Global Communications division, monitoring departmental workflows and identifying opportunities for improvement.
• Support CCO and Global Communications Leadership Team to diagnose complex organizational issues and challenges, manage related processes as needed, and leverage resources.

Lead CCO Office Effectiveness (25%)

• Facilitate effective and dynamic decision-making in matters within the CCO’s purview; assist in identifying priorities, setting objectives, and tracking progress on key initiatives.
• Prepare briefing materials, reports, and presentations for the CCO/Global Communications to deliver to other senior leaders.
• Provide continuity and follow-through by attending meetings of relevance to the CCO, noting action items, and acting on their behalf for follow-through with other executives and staff.
• In partnership with the Executive Administrator and key partners, provide strategic oversight to most effectively leverage CCO’s time, including prioritization of travel and calendar.
• Coordinate content development and preparation of CCO agendas, presentations and communications in collaboration with other stakeholders.

Requirements:

• Bachelor’s degree or equivalent professional experience.
• 10+ years of business management, consulting, data analysis and budget management, change management, coaching, project management, facilitation, conflict management or related experience, with at least 2 years in a senior facilitation or strategy role.
• Willing and able to travel internationally up to 20%.
• Demonstrated effectiveness in chief of staff or similar role with senior level executives.
• Ability to develop and manage budgets.
• Demonstrated ability and courage to challenge ideas of senior leaders and offer alternative solutions.
• Ability to overcome barriers and obstacles and align others to reach agreement and sound solutions.
• Ability to interface with, influence and provide excellent service to all levels of an organization (board, senior leaders, middle management, federated global network).
• Commitment to fostering a collaborative work environment within the Global Communications division and the broader organization.
• Ability to apply emotional intelligence to communicate effectively, empathize, and identify solutions; willingness to engage in crucial conversations to create mutual purpose.
• Ability to know when help is needed, and to ask for it.
• Motivation to work in a mission-driven setting.
• Capacity to work cross-culturally and uphold HFHI’s commitment to diversity, equity, and inclusion.