Director, Talent Acquisition at World Vision Kenya

Key Responsibilities:

As World Vision International’s Director of Talent Acquisition (TA), you will lead and develop a highly proficient, global Talent Acquisition team of International Recruiters, Sourcing Specialists and Recruiting Coordinators. Motivated by our Christian faith, our TA mission is identifying great internal and external talent across the globe, to help World Vision keep Our Promise to the world’s most vulnerable children in nearly 100 countries.

You are an experienced and strategic international HR leader who will lead Talent Acquisition in developing and implementing team strategy, while continuously improving recruiting processes, tools, and resources. You will ensure the TA team structure is set up to best meet the global talent needs of World Vision.  This will include further expanding the digitising of TA processes. You will also grow team knowledge and utilisation of Workday tools and metrics to better enhance World Vision’s ability to attract high performing talent in a competitive job market and sector.

You bring knowledge of how to extensively source for talent globally, preferably within the INGO and Microfinance sectors. You will provide high level customer service in recruiting executive, senior and mid-level leaders and technical experts (up to C-Suite level) for both World Vision International (WVI) and VisionFund International, World Vision’s microfinance provider.     

To ensure success as the Director of Talent Acquisition, you will also position the WVI Talent Acquisition team as a Centre of Expertise within the World Vision Partnership, inspiring the team for exceptional delivery of positive recruitment and candidate onboarding experiences.

Strategic Leadership and Planning

• Successfully lead the WVI Talent Acquisition (TA) team, ensuring that the TA team structure and strategy best support the organisation in meeting the goals of Our Promise, World Vision’s long-term global strategy.
• Serve as a member of the People & Culture Leadership Forum (PCLF), senior World Vision HR leaders across the globe.
• Lead the TA team in strategic and tactical talent acquisition planning sessions with key client groups and business partners to meet department, team and individual work goals.
• Continuously work on improving service delivery measured through client and new employee customer satisfaction surveys.
• Develop initiatives to turn WVI into a “hiring culture” where every employee is empowered to bring great talent to the organisation and is equipped with tools to do so.
• Create a supportive and unifying team culture in a virtual, multi-cultural environment.  Meet and surpass People & Culture (P&C) and World Vision averages for employee engagement as evidenced by Our Voice employee survey results.
• Ensure that the TA team is properly staffed and trained to quickly recruit for major Emergency Response programs (e.g., Ukraine Crisis Response, Syria Refugee Crisis) while also meeting other on-going talent needs for the organisation.   
• Ensures that strong talent pipelines are created for all key clients of the organisation.
• Serve as liaison to and take responsibility for the selection of external search firms as needed.  Maintain a roster of fully vetted firms that can assist across multiple sectors (e.g., Senior Executive, IT, and INGO leaders).
• Be intentional in positioning the WVI TA as a Centre of Expertise within the World Vision Partnership and seek ways to collaborate more with peers of other WV offices.
• Serve as a thought leader within the Christian INGO community.

Team Development & Leadership

• Lead, mentor, and coach the Talent Acquisition team, providing support for individual and team growth and development.
• Develop and maintain multiple channels and networks within the WV Partnership to build a deep, diverse understanding for the TA team on local contexts in which WV offices work to ensure compliance with local recruitment practices and legal requirements.
• Be intentional in identifying and developing required technical on-the-job skills in the Talent Acquisition team.
• Establish Individual Development Plans that are evident for enhancing TA team members’ career growth, engagement, and retention.
• Support the TA team through leading team change and continuous improvement initiatives.
• Provide guidance to P&C colleagues supporting Talent Acquisition processes around Partnership Recruitment policies and processes.
• Ensure full compliance that all new applicable hires have gone through Misconduct Disclosure Scheme (MDS) protocol.
• Coordinate with the P&C Operations Support team and local hiring office to ensure appropriate orientation and on boarding programmes are in place for all new recruits.
• Discern candidate cultural fit by using your mature Christian faith, utilising basic doctrinal knowledge, to meet WVI Board expectations in the hiring of Christian leaders. Provide training for TA managers and staff as needed in this critical skill.

International, Global, and Regional Recruitment: Senior Leadership roles

• At times, work with our Executive Recruiter and executive recruiting team for senior World Vision roles. Conduct thorough position briefs/intake meetings with hiring managers for recruitment of all managed positions.
• Identify, vet and serve as point of contact with external search firms engaged by WVI and WV Support Offices to ensure WV recruiting protocols, employment branding and faith compatibility requirements of candidates are met.
• Conduct recruitment responsibilities in a professional, service-oriented, responsive, innovative, ethical and cost-effective manner in accordance with WVI goals and Christian principles.
• Utilise recruitment tools to ensure consistent, timely, and accurate data entry and management.
• Interview candidates, combining various methods (e.g., structured interviews, technical assessments, observation, and behavioural assessments) to ensure the best candidate is appointed into a role.
• Negotiate offer of employment with selected candidates, guiding line managers and leadership as appropriate.
• Promote the organisation’s reputation as a great place to work for Christian humanitarian professionals and senior for-profit experts with transferable skills. Also serve as WVI and VisionFund’s brand ambassador through the recruitment process,

Stakeholder Management, Customer Service and Workforce Planning

• Coordinate with WVI, Regional and National Office leaders to assess, plan and forecast for hiring needs.
• Define metrics and recruitment analytics in order to influence decision making.
• Partner with finance and business leaders to make long term organisation hiring decision based on defined metrics.
• Help in supporting leaders in creating diversity sourcing and recruitment strategy as appropriate for specialized work contexts, especially fragile contexts.
• Develop, build and maintain relationships with global P&C Directors to help support the consistent implementation of international recruitment policies, with particular emphasis on International Assignees Compensation, Benefits, and Total Rewards approaches.
• Attend client meetings (both in-person and virtually, as requested) and brief senior staff on sourcing and recruiting efforts.
• Lead the development and implementation of a diversity sourcing and recruitment strategy for all regions and supporting Global Centre departments.
• Maintain strong talent pipelines based on client needs, with particular focus on National Director, Disaster Management and Grant Acquisition Management (GAM) roles.

Required Knowledge, Skills & Experience:

• 10+ years’ Talent Acquisition work experience, preferably in both the INGO and for-profit sector.
• Mature Christian faith, knowledge of basic Christian doctrine.
• 7+ years’ experience in recruitment of leadership, managerial and professional technical positions across multiple countries and cultures.
• Previous executive recruitment experience. 
• Proven experience of effectively leading a virtual Talent Acquisition team.
• Proven knowledge of common HR and TA policies and the ability to effectively problem solve cross culturally.
• At least 5 years’ experience in full-cycle recruiting, sourcing, and employment branding, primarily within a global or multinational context.
• Extensive knowledge and skills with social media sourcing tools and networking skills to connect with talent across many different sectors.
• Successful skills and ability to prioritise effectively and manage multiple projects in a fast-paced and ever-changing multinational organisation. 
• A deep understanding and passion for recruitment, aware of the latest trends and global talent market.
• Proficiency with enterprise applicant tracking systems (similar to Workday), Microsoft Office, MS Teams and internet recruiting and sourcing.
• Bachelor’s degree or equivalent is required as a minimum.
• A Master’s degree, MBA in human resources, or equivalent work experience is preferred.
• Extensive experience utilising Topgrading selection methodology (preferred) and/or behavioural interviewing (e.g., Targeted Selection).
• Solutions-oriented with strong problem-solving and follow-up skills. 
• A self-starter who is driven to find the best candidates for positions and who can work in an environment with minimal supervision.
• A strong team player and collaborator who is able to effectively network amongst all work levels, both within and outside the organisation.
• Strong interpersonal, negotiation communication skills (both written and oral).
• A proven track record of providing exceptional customer service.
• Experience in planning and forecasting workforce staffing needs, including pipelining.
• Digital savviness in recruitment technology, including experience tracking recruitment metrics and developing strategies to improve outcomes.  
• Expertise in advanced talent sourcing and candidate communication.
• Confident in advising and partnering with business partners, hiring managers, and other stakeholders including senior leadership.
• An experienced leader who works to improve their spiritual maturity and that of others.
• The position requires the ability and willingness to travel domestically and internationally up to 15% of the time. 
• The position required flexibility to accommodate clients (candidates and leaders) in different time zones for scheduling meetings and supporting various recruitment outcomes.

Preferred Knowledge, Skills & Experience

• Strong relationships and referral networks within the INGO sector.
• Certification/training in internet recruiting and sourcing.
• Experience living/working in fragile contexts.
• Experience with RPO and GEO sourcing firms preferred.
• Experience using Workday as an applicant tracking system.
• Second language such as Arabic, French, Spanish or Portuguese is highly desirable.