Dispatch Assistant at Q-Sourcing Servtec Group

Job Role Description

The primary responsibility of the Dispatch Assistant is to ensure the safe, accurate, timely, and efficient delivery of all orders while facilitating and supporting drivers and dispatchers as they perform their duties.

KEY ROLES AND RESPONSIBILITIES

1. Support and ensure compliance with Health & Safety regulations, Quality and Environmental standards, and all other Company policies and procedures
2. Provide accurate and efficient record-keeping for all delivery orders
3. Receive and prepare work orders, monitor jobs in progress, and inform personnel about any logistic problems, updates, or customer concerns
4. Communicate with the Yard department regarding order preparation, inventory issues, vehicle loading, etc.
5. Communicate with Sales and Purchasing departments as required regarding orders for delivery, pick-up, or transfer
6. Any other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIRED

1. Minimum of 5 years of experience in a busy environment.
2. Degree in hospitality management, Supply Chain, Procurement, Logistics, or any other business-related field
3. Ability to multitask and prioritize work Attention to detail, working knowledge of ERP preferred
4. Knowledge of basic stock-taking procedures Good report-writing skills
5. Flexibility with change in work shifts
6. Honesty, integrity, and ethics Responsibilities
7. Previous experience in FMCG an added advantage
8. Ability to navigate and utilize inventory management system (Dear Systems, recipes calculation system (Kitchen Cut)
9. Fast typing with experience in data entry.
10. Excel, Word (very strong)