Dispatch Supervisor at kwikbasket

POSITION OVERVIEW

This position is responsible for managing the customer order and efficiency of each of our truck routes, communicating specific delivery details to our drivers, and tying up loose logistical ends before final delivery times.

Required Education & Experience

• Bachelor's degree in business management/logistics
• Has at least 3 years’ experience as dispatch supervisor or similar position
• Has at least 2-years’ experience working in delivery or logistics management.
• Is meticulously detail-oriented
• Excellent interpersonal and communication skills
• Outstanding organizational and time-management skills
• Is fully engaged with our mission Excellent attention to detail and communication skills.
•  Experience working in an Agriculture business company is an added advantage.
•  Knowledge of variety of fruits and vegetables both local and international.     

Required Skills

• Ability to educate team on product knowledge and convey enthusiasm.
•  Decision-making.
• Communication.
•  Compassion.
• Multitasking.
•  Teamwork.
•  Emotional control.
•  Technological skills.
•  Organization. 

ROLE AND RESPONSIBILITIES

• Confirms produce quality and quantity before all orders are dispatched.
•  Plan, review and optimize upcoming delivery routes
•  Double-check the projected volume vs. capacity for upcoming routes
•  Communicate final pre-delivery details to each of our drivers.
• Ensure that each delivery executive confirms receipt of notes before delivery.
•  Respond to delivery executive inquiries or issues while on delivery
• Occasionally fill-in as a driver/delivery Executive during times of team members' leave, illness, or off.
• Proactively address problems and suggest solutions
• Develop and Maintain an Efficient Workflow.