Doorman at Pullman Hotels & Resorts

Key Responsibilities:

• Warmly greet guests upon arrival and departure with a genuine smile and courteous manner.
• Open doors, assist with luggage, and escort guests as needed.
• Coordinate closely with valet, bell desk, and reception to ensure smooth guest flow.
• Maintain the hotel entrance, ensuring cleanliness, order, and safety at all times.
• Provide guests with directions, local area information, and respond to basic inquiries.
• Monitor guest arrival patterns and assist with managing traffic at the front drive.
• Maintain a professional appearance and be alert to guest needs at all times.

Qualifications

Qualifications and Requirements:

• Previous experience in a similar role in a luxury hotel or hospitality environment is an added advantage.
• Excellent grooming and communication skills.
• Physical ability to stand for long periods and lift luggage.
• Friendly, approachable personality with a commitment to guest service.