Driver at Radisson Hotel Group

Tasks, Duties And Responsibilities

• Performs a variety of duties to assist hotel guests and patrons such as:
• Driving safely and secure
• Unloading and loading baggage
• Giving directions and answering inquiries
• Maintains the vehicle clean.
• Respects all safety procedures and traffic codes.
• Reports to supervisor if any damage of the luggage.
• Provides and maintains the highest standard of guest care and service.
• Maintains a high standard of personal hygiene and grooming at all times.
• Ensures that designated uniform is worn, well pressed and in a good state of repair and to ensure that name badge is worn at all times.
• Have a good knowledge of all hotel facilities and be able to answer guest questions in a quick, polite and helpful manner.
• Handle any guest complaints or problems promptly and to ensure that all resolved / unresolved incidents are reported to the Supervisor.
• Ensures company, hotel and statutory rules, regulations and policies are adhered to at all times.
• Acts on your responsibilities for Health and Safety and work.
• Be security conscious with respect to guest, staff and hotel property / welfare and to report suspicious circumstances to the Supervisor.
• Follows all procedures set up for the protection of the environment.