E-Commerce Supervisor at LC Waikiki

The Role

Job Description:

• Developing campaign ideas and presenting to the management                        
• Analyzing the efficiency of campaigns, examining competitors, and managing the development of new ideas, campaigns.                          
• Following up special days closely and managing the process of content & campaign development, analyzing the efficiency based on the results                            
• Analyzing the efficiency of digital investments and presenting an action plan                          
• Taking an active role in marketing budget preparation with improving targets                     
• Active control of all the invoices                          
• Checking the profit/loss table of the department regularly and taking productive cautions
• Managing actively the process with customer relations, operation support services, logistics, and transportation activities                           
• In order to ensure customer satisfaction and a good level of customer experience, controlling that the customers are able to reach and receive the fastest solution          
• Feeding expansion team on SLA's cost optimization with service providers to meet customer needs by the targets determined according to cost-benefit analysis      
• Making active benchmark analysis and producing new ideas&projects together with their reasons and benefits to be shared with the management in consideration of their order of priority
• To inform the management about the new developments by following up the sector and technology closely                             
• To understand customer behavior and to develop actions based on this, tracking the website traffic and making analysis of consumer behavior and their feedbacks and sharing the results

 General Qualifications

• University graduate (preferably business/economics/marketing or engineering)
• Minimum 5 years of experience as a manager, preferable in retail and e-commerce
• Has assumed responsibility for profit/loss in previous positions
• Familiar with Web technologies
• Analytics tools, design processes, and tools dominate digital marketing tools