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  • Posted: Feb 21, 2023
    Deadline: Not specified
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    Echo Network Africa (ENA) formerly Kenya Women Holding (KWH) is a woman led, women serving development institution that works with other like minded stakeholders to empower, position and advocate for women with specific focus on young women, women with disabilities and women from marginalized communities. ENA is a membership organization whose focus is to b...
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    Assistant ICT Officer

    KEY TASKS, DUTIES AND RESPONSIBILITIES
    The Assistant ICT Officer is responsible for

    TRAINING AND SUPPORT

    • Providing ICT support and training to staff in line with company policy.
    • Overseeing user support using a helpdesk system.
    • Assist in ICT documentation.
    • Assist in creating an ICT knowledge base.
    • Ensuring data backup and recoverability tests are done.
    • Advising on emerging trends to ensure the Institution is ICT compliant.
    • Supporting any other department as may be called upon from time to time

    IT SECURITY

    • Assisting in ensuring that the institution is cyber secure by monitoring and mitigating cyber threats.
    • Assisting to ensure safe custody of all ICT equipment’s and systems.
    • Continuous monitoring and maintenance to ensure integrity and availability of all ICT systems including, network, internet, applications, and servers.
    • Adhering to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems.

    PROGRAMME ACTIVITIES

    • Provide necessary technical assistance to the programme team.
    • Assisting with Programme activities such as taking videos, photos and any other area that need arises.

    OTHER RELATED DUTIES

    • Technical support in AGM functions and Board meetings
    • Any other duties that may be assigned by the Supervisor.

    QUALIFICATIONS
    ACADEMIC: 

    • Diploma in Information Technology

    PROFESSIONAL:

    • Degree in Computer Science desired

    EXPERIENCE

    • Six months experience. 2 years desired.
    • Experience in troubleshooting, repair, and maintenance of ICT systems

    Method of Application

    Send your application to procurement@enafrica.org

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