Global Head of Communications at ENGIE

Job Purpose/Mission 
The Head of Communications is responsible for leading the development and implementation of strategic and tactical communications projects and initiatives that support the ENGIE Energy Access (EEA) organization's mission to bring life changing products to millions of customers across Africa. These initiatives will position EEA as the market leader within the industry, support growth within new and existing markets, as well as maintain and grow the EEA culture through exceptional internal and external communications. This role will also be a key contributor towards promoting the image of EEA towards internal (employees) and external (customers, press, communities, authorities, institutions) stakeholders to drive brand loyalty and growth.  

Responsibilities
Communications strategy

• Define the overarching communication strategy for EEA, with specific focus on internal communications & employee engagement, external communications and digital communications (social media, website, etc)

Internal Communications

• Develop and oversee the execution of internal communications plans to unite and engage employees around the EEA vision & mission and common values, ensuring that they are well informed through timely updates, and they understand business goals, objectives, changes and developments within the organization
• Coordinate and host the monthly all-employee webinar with the CEO to provide relevant updates, celebrate key achievements and keep the organization generally well informed

External Communications

• Coordinate with the Corporate & External relations team on all corporate communications initiatives and activities, such as press releases, media interviews & features, conferences, external newsletters, etc

Communications support

• Support the EEA global leadership team and country directors to improve their internal and external communications capability, to ensure all messages are accurate, clear and aligned with the overall business strategy
• Provide support to the country teams on communications campaigns and initiatives such as press releases, media engagements, PR agency engagement, etc

Culture & employee engagement

• Be an active leader in shaping and building a vibrant culture within the organization by working closely with the global HR team to define and execute impactful culture-related initiatives

Brand Management

• Play a key role in building the EEA brand, by ensuring that the vision, mission, as well as the overall look and feel are consistently communicated and well maintained in all written and visual corporate communication material

Leadership

• Oversee the hiring, coaching, performance evaluation and professional development of the global communications team.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports. 

We believe that great managers:

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Knowledge and skills 

Experience :

• Minimum experience of 6 – 8 years in a communications or public relations functions, ideally within a large organization or PR agency
• Ability to lead a multi-cultural and geographically dispersed team
• Exceptional verbal, written, and visual communication skills
• Ability to create and deliver highly engaging powerpoint presentations
• Highly innovative and collaborative, with excellent interpersonal and influencing skills; able to comfortably engage with individuals ranging from senior leadership to field teams and rural customers
• Ability to identify target audiences and develop strategy and employ tactics that engage, inform and motivate them
• Ability to execute a project from A to Z involving and collaborating with internal and external stakeholders at every level, plus great attention to detail
• Experience developing internal communications strategies, channels, and events
• Familiarity and/or experience with managing social media channels
• Self-starter and ability to work independently

  Qualifications :

• Bachelor's degree in Journalism, Communications, Public Relations, Marketing, English, or related field