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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Reporting to the Enterprise Customer Support Manager, the position holder will perform complex EBU 2nd Line technical support operations for Global Enterprise customers and resolution of Enterprise customer support escalation and liaise with vendors to offer permanent solutions to recurring problems.
Job Responsibilities
Qualifications - External
Closing: 7th July 2022
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