Enterprise Product Manager - Network-as-a-Service (NaaS) at Airtel

Job Summary

• The NaaS Enterprise Product Manager is responsible for the lifecycle management of NaaS products and services, including strategy, development, launch, and continuous improvement. The role ensures that NaaS solutions meet market demand, align with business objectives, and generate revenue growth.
• The NaaS Product Manager works closely with cross-functional teams including Network, Customer Experience, Sales, Marketing, and Supply Chain Management to design competitive enterprise solutions.

Responsibilities

Product Strategy & Planning

• Develop and execute product strategies aligned with customer NaaS and digital transformation goals.
• Identify market opportunities through market research, competitive analysis, and customer feedback.
• Define product roadmaps and prioritize product initiatives

Product Development & Lifecycle Management

• Lead the end-to-end lifecycle of NaaS products from concept to launch and post-launch optimization.
• Define product requirements, specifications, and service features.
• Collaborate with Network and technical teams to ensure successful product development and deployment.

Market & Customer Insights

• Conduct market analysis to identify emerging technologies and customer needs.
• Gather customer feedback to improve product performance and usability.
• Monitor competitor offerings and industry trends.

Commercial Management

• Define pricing strategies and revenue models for NaaS products.
• Support sales teams with product positioning, proposals, and technical presentations.
• Develop go-to-market strategies and product launch plans.

Stakeholder Collaboration

• Work closely with internal teams such as CX, Network, sales, marketing, finance, and SCM
• Coordinate with external vendors, partners, and technology providers.
• Ensure alignment between technical capabilities and business objectives.

Performance Monitoring

• Track product performance, revenue, and customer adoption.
• Analyze KPIs and implement product improvements.
• Manage product lifecycle updates including upgrades, enhancements, or retirement.

Qualifications

Education

• Bachelor’s degree in Information Technology, Telecommunications, Computer Science, Engineering, or Business Administration.
• Master’s degree or MBA is an advantage.

Experience

• 5–10 years of experience in ICT, telecom, or technology product management
• Experience in enterprise ICT solutions such as cloud, cybersecurity, connectivity, data center, or managed services
• Experience in product lifecycle management
• Exposure to telecommunications or digital services industry preferred
• Broad technical knowledge of managed data networks and associated services including NaaS, Cloud, Security
• Strong communications skills, particularly related to articulating product strategy and commercial solution to both internal and customer management and decision makers