ERP Consultant I at Magnolia Solutions

About the Role:

• We're seeking a driven and ambitious individual to join our team as an Odoo Customer Executive based in Nairobi, Kenya. You will play a crucial role in expanding our reach, supporting existing clients, and driving sales success.

Responsibilities:

• Lead Generation and Qualification:
  • Follow up on leads and opportunities generated through various channels.
  • Identify potential clients and qualify their needs and suitability for Odoo solutions.
  • Build rapport with potential clients, understand their business challenges, and present compelling solutions.
• Project Implementation Support:
  • Assist with the implementation of Odoo projects for new clients.
  • Work alongside consultants to ensure smooth project delivery and client satisfaction.
  • Provide technical and functional expertise to clients during implementation.
• Customer Support and Success:
  • Deliver exceptional post-implementation support to existing Odoo clients.
  • Address client queries, troubleshoot technical issues, and guide them in maximizing Odoo's benefits.
  • Proactively identify and address client needs, ensuring their continued satisfaction and success.
• Business Development:
  • Proactively identify and develop new leads and opportunities for the business.
  • Expand your network within relevant industries and build strong relationships with potential clients.
  • Contribute to the development and execution of sales strategies and campaigns.

Qualifications:

• 2-3 years of experience in selling business software, preferably ERP solutions.
• Experience with Odoo ERP is highly desirable.
• Strong understanding of the Kenyan business landscape and its challenges.
• Excellent communication, presentation, and negotiation skills.
• Self-motivated, results-oriented, and able to work independently.
• Ability to build strong relationships and cultivate client trust.
• Proactive and eager to learn and adapt to new technologies.