Executive Associate in Kenya - (Nationals Only) at United Nations Development Programme (UNDP)

Functional & Technical competencies:

•  Business Direction & Strategy - Strategic thinking: Ability to leverage learning from a variant of sources to anticipate and respond to future trends, to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP
•  Business Direction & Strategy - Business Acumen: Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome; and knowledge and understanding of the operational frameworks in the organization and ability to make good judgments and quick decisions within such frameworks
•  Business Direction & Strategy - Effective Decision Making: Ability to make decisions in a timely and efficient manner in line with one’s authority, area of expertise and resource.
•  Communications-Business Management: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social medical and other appropriate channels.
•  Business Management - Customer Satisfaction/ Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customer’s needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.
•  Business Management -Evaluation:
•  Ability to represent UNDP and productively share UNDP knowledge and activities; advocate for UND, its values, mission and work with various constituencies.

REQUIREMENTS:

Education:

•  Secondary Education with specialized secretarial training. University Degree in social sciences, business administration or related field would be desirable, but it is not a requirement

Experience:

•  7 years of relevant experience in administration or programme support service.
•  Experience in the usage of computers and office software packages (MS Word, Excel, etc), experience in handling of web-based management systems

Language Criteria:

Fluency in the UN and national language of the duty station.