Executive Housekeeper at Siaya County Club

Key Responsibilities:

• Oversee all housekeeping operations, ensuring the highest standards of cleanliness, organization, and hygiene across guest rooms, public areas, and back-of-house spaces.
• Recruit, train, and manage housekeeping staff to maintain a high-performing team.
• Develop and implement housekeeping policies, procedures, and quality control measures.
• Conduct regular inspections to ensure adherence to health and safety standards.
• Manage inventory and procurement of cleaning supplies, linen, and equipment.
• Prepare and monitor budgets to optimize housekeeping efficiency and cost-effectiveness.
• Collaborate with other departments to meet operational goals and exceed guest expectations.
• Address guest concerns and requests promptly to ensure satisfaction.
• Maintain accurate records of housekeeping activities and staff performance.
• Stay updated on industry trends and best practices to continually improve operations.

Qualifications and Requirements:

• Diploma or degree in Hospitality Management, Housekeeping, or a related field.
• At least 3 years of progressive experience in a housekeeping management role, preferably in a hotel, club, or hospitality setting.
• Proven leadership skills with the ability to manage and motivate a team.
• Strong attention to detail and a commitment to maintaining high standards.
• Excellent organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and familiarity with housekeeping management systems is an added advantage.
• Knowledge of health, safety, and environmental regulations.
• Exceptional communication and problem-solving skills.