Export Coordinator at Mars

As an Export Coordinator at Mars, you will play a hands-on, critical role in our Supply function, planning, organizing, and directing all outbound logistics activities. In this role, you will facilitate, coordinate, prioritize, and communicate logistics processes to ensure a smooth flow of finished goods to our customers on time and at the lowest possible cost, all within an environment of continuous improvement. You will act as a key contact point for our customers, building strong relationships and resolving any delivery and logistics matters.

What are we looking for?

• Education: You hold a bachelor’s degree in Supply Chain, Engineering, Business, or Economics.
• Experience: You have 2 to 5 years of functional experience within a Supply Chain environment.
• Technical Skills: You possess proven expertise in SAP, Microsoft Office, and Business Intelligence (BI) tools.
• Key Skills: You have excellent communication and presentation skills, with fluency in English and a strong ability to work well under pressure and manage ambiguity.

What would be your key responsibilities?

• Logistics & Delivery Coordination: Plan, organize, and direct all outbound logistics, ensuring export orders are shipped on time and that export trucks comply with Mars Quality & Food Safety standards.
• Documentation & Compliance: Partner with government agencies (such as KRA and the Kenya National Chamber of Commerce) to manage export health inspections, certificate of origin authentication, TREO audits, monthly iTAX returns, and KRA audits.
• Partner & SLA Management: Draft, implement, and monitor SLAs and KPIs with clearing agents and other transport service providers, hosting routine reviews to correct performance deviations.
• Cross-Border Control & Systems: Manage the KRA Transport Management System (ECTS) for export trucks, verify BoL drafts, and coordinate with shipping lines on vessel scheduling.
• Invoicing & Market Registration: Manage intercompany invoicing, issue purchase requisitions, and support new market product registrations with road/sea logistics solutions.