F&B Supervisor at Sovereign Hotel Limited

Job brief

We are looking for a professional Food and Beverage Supervisor to be responsible for managing all F&B Restaurant and Bar operations in delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance/costing relations with an aim to maximize sales and revenue through customer satisfaction and employee engagement.

Duties and Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers’ needs and respond proactively to all of their concerns
• Lead F&B team by attracting training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity
• Coordinate events planning in collaboration with the Events manager.
• Ensure improvement of sales by having good knowledge of the Products through good sales promotion.
• Coordinate and carry out outside catering activities for the organization.
• Any other duty as assigned by management.

Education and Experience:

• Culinary school diploma or degree in food service management or related field
• 3-5 years’ experience in the same position within Hospitality Industry.

Additional requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently, Mastery in delegating multiple tasks
• Communication and leadership skills, Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets, Guest-oriented and service-minded