Facilities Manager at Koko Networks

Your Role

As Facilities Manager, you will oversee the management and maintenance of our Kenya facilities as well as the planning, coordination, and delivery of critical administrative tasks to ensure smooth operations of all office-based activities.

What You Will Do

• Manage KOKO’s offices and warehouses to provide a great environment for our employees and visitors
• Plan and direct office fit-outs and renovations, managing contractors/vendors, internal stakeholders, and budgets
• Provide support on various administrative issues to ensure efficient and effective running of day-to-day operations, including procurement, handling third-party correspondence, queries, and complaints, escalating as appropriate for resolution
• Manage and coach KOKO receptionists, and any other direct reports
• Identify opportunities for office management process improvements, and implement new systems
• Oversee service contracts and manage relationships with the service providers including landlords, management, security, caterers and other third parties

What You Will Bring To KOKO

• University degree
• 8+ years of work experience
• 3+ years of experience in a facilities management position with demonstrated success
• Strong organizational, interpersonal, prioritization, and communications skills
• Problem solving mentality and ability to be resourceful. Empathetic, patient, and diligent mindset with both staff and guests
• Ownership mindset and comfort in a fast-paced, growth-stage environment
• Proficiency in Microsoft Office or Google Suite