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  • Posted: Jan 23, 2023
    Deadline: Not specified
  • Fanisi is a HR consulting and management company that guides enterprises in setting up management and development of their workforce. We support Small and Medium Enterprises to excel in improving the people component of their businesses and organizations by building human capital through developing employee related policies and practices, staff training and...
    Read more about this company


    Operations Supervisor

    Duties and Responsibilities:

    1. Have oversight over business operations and keep management updated
    2. Manage the team workflow and schedules
    3. Follow up on tasks and ensure they are closed on time
    4. Work with teams to ensure effective service delivery
    5. Manage client needs and expectations
    6. Supervise staff and manage staff performance
    7. Maintain staff discipline and conflict management
    8. Improve operational efficiency and cost-effectiveness
    9. Develop and implement office policies, set up office procedures and standards
    10. Prepare the office budget, record expenditures and monitor office supplies etc
    11. Ensure that work tools and equipment are well maintained
    12. Provide administrative and operational support.

    Required Specifications

    1. Able to work efficiently under pressure
    2. Able to work and stand for long hours
    3. Possess exemplary team management and leadership skills
    4. Attentive to detail, excellent organisational and time management skills
    5. Minimum of a Diploma in business administration/management/Hospitality/Beauty etc or any relevant field
    6. Proactive, resourceful and able to solve problems and provide solutions
    7. Possess outstanding communication skills (both oral and written).
    8. Must have exceptional customer service skills, great interpersonal abilities and emotional intelligence
    9. Knowledge of MS Office, and petty cash management
    10. Ability to lead and manage and work with a team

    Method of Application

    Interested and qualified? Go to Fanisi HR Solutions on to apply

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