Field Debt Collection Associate at Wasoko

Key Responsibilities:

• Preparing debtor’s ageing analysis and prioritising actions.
• Collecting outstanding debts from clients to achieve collection targets.
• Monitoring slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
• Preparing weekly collection reports against targets.
• Adhering to company policies and procedures.
• Closing a specific number of collection accounts each month to meet the assigned targets.
• Contacting debtors and implementing payment schedules and terms.
• Maintaining security and confidentiality of company and customer information.
• Conducting field visits to clients to collect outstanding debts.
• Maintaining debtor’s book to ensure that the debt status is accurate and latest.

Qualifications:

• Diploma or Bachelor’s degree
• Proven work experience in credit management.
• Good understanding of lending procedures & credit related laws.
• 2-3 years of credit experience.
• Be willing to travel to customer sites daily.
• Have considerable experience with customer negotiations.