Field Officer (Fixed Term Contract) at GiveDirectly

The Field Officer (FO) will be part of the frontline team implementing GiveDirectly’s Program in Migori County. FOs are responsible for executing activities across multiple enrollment stages, ensuring accurate data collection, and effective community engagement. This role demands a high level of integrity, empathy, professionalism, adaptability, and attention to detail. A strong understanding of the local context is essential. Field Officers serve as the face of GiveDirectly in the community and play a critical role in building trust and ensuring the program’s success and impact.

Key Responsibilities

Recipient Engagement and Fieldwork Execution

• Conduct household visits to enroll eligible recipients.
• Accurately explain GiveDirectly’s program, processes, and recipient rights to ensure informed participation.
• Support recipients in navigating enrollment processes with empathy and professionalism.
• Ensure respectful, dignified interactions that uphold GD’s values and community trust.
• Address recipient questions or complaints on-site, escalating complex issues to management as needed.

Data Collection and Quality Assurance

• Collect data using mobile devices with strict adherence to survey protocols and timelines.
• Regularly review and data collected to ensure completeness, accuracy and consistency.
• Work with supervisors to resolve data inconsistencies or errors.
• Participate in spot checks, shadowing sessions, and refresher trainings to enhance data quality.

Program Support and Process Improvement

• Participate in piloting new tools, surveys, or workflows and provide feedback on usability and effectiveness.
• Share insights from the field on process challenges, community dynamics, or emerging trends and/or risks.
• Contribute to the continuous improvement of operations by offering grounded, practical feedback during debrief and brainstorming sessions.

Community Relations and Stakeholder Engagement

• Mobilize communities for barazas (community dialogues) and support local sensitization activities with the co-implementing partner, local government stakeholders, and relevant local health leadership.
• Build and maintain respectful relationships with local leaders and community members.
• Report community concerns, misinformation, or risk indicators to field leadership promptly and appropriately.

Health Messaging Support

• Ensure all communication emphasizes recipient safety, dignity, and confidentiality, with guidance on how to access grievance and feedback mechanisms, report safeguarding concerns, and seek assistance when needed.

Process Improvement & Learning

• Participate in piloting new tools and processes, sharing grounded feedback from the field.
• Contribute to weekly debriefs and reflection sessions with the field team

Logistics and Resource Stewardship

• Safeguard GD assets, including data collection devices, protective gear, and recipient phones.
• Report logistical or equipment issues promptly for repairs or replacements.
• Adhere to team schedules, travel protocols, and safety guidelines while in the field.

Content generation

• Identify, collect, and document authentic, emotionally engaging recipients’ stories that are aligned with the organization’s mission and values 
• Work with the content team to package stories for use in fundraising and communications.

Required Qualifications

• Bachelors Degree in Public Health, Community Development, Social Work, or related fields.
• Minimum of 1 year of experience in community health, maternal and child health, sexual reproductive health and rights, or data collection roles.
• Fluency in Dholuo and Kiswahili is a MUST; English proficiency is an added advantage.
• Strong interpersonal and communication skills, with a compassionate and respectful approach to mothers and infants.
• Comfortable working in remote rural areas and traveling frequently by motorbike.
• Tech-savvy, with experience using mobile data collection tools (e.g. CommCare).
• Demonstrated honesty, integrity, and commitment to ethical standards, especially in handling sensitive data and recipient information.