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Tugende is a for-profit social enterprise formally established in 2012 in Uganda. We use asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Operating in Uganda and Kenya, our 460+ staff have served over 30,000 clients and are rapidly growing and innovating.
About this Role:
Tugende’s mission is: ‘Helping people help themselves’. The Tugende Field Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be required to work autonomously and responsibly by conducting asset pre-delivery inspections, delivery coordination, installations, testing, repairs and maintenance of all Tugende assets. The role will be based in Kenya, with occasional travels to Uganda.
Key duties to be performed:
The job holder will perform the following duties:
REQUIREMENTS
Preferred skills, knowledge & abilities
Preferred Qualification:
Preferred experience:
BENEFITS
What will you gain?
Career Trajectory: This is a role with significant potential to grow as the company and Operations function grow. Someone who does this job can be promoted to; Senior Field Technician, Field Technician Team Leader, Field Technician Coordinator with a possibility of crossing to other operations functions.
Hours and compensation: This position is for an ambitious, full-time employee who will take on additional responsibilities and projects as they arise. Tugende offers competitive salaries and benefits that reflect a person’s contributions to the company’s mission and growth.
Meaningful Work: Tugende’s work gives entrepreneurs the opportunity to earn a better living for themselves and their families. We are changing Africa’s asset-finance industry by building a sustainable business that ignites financial development. Join us!
Great Team: Tugende has a smart, fun, and growing team of ~600 employees. We take our work seriously, but love to joke and have fun. We regularly have fully-paid, voluntary team outings, as well as events for our customers. Our headquarters are in Kampala, Uganda and we are rapidly expanding in East Africa.
More About Tugende
Tugende means “let’s go” in Luganda and what you see on the back of a motorcycle taxi. Tugende has been recognized as a 2012 Unreasonable Fellow, 2014 Echoing Green Global Fellow, 2016 GSBI Fellow, and received the MIT Zambezi prize in 2015 as one of the top 3 financial inclusion startups in Africa. We have appeared in The Guardian, BBC, Economist. As part of our regional expansion in East African, Kenya is now operational! Beyond geographic growth, Tugende's future will include multiple asset finance products and tools to help Tugende to reach millions of customers without losing high touch personal support.
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