Unit Manager – Tied Agents at First Assurance Co Ltd

Basic Roles

The Unit Manager is responsible for supervising the development and trackable operations of all the Tied Agents under his/her Unit.

The Tied Agents Unit Manager reports to the Branch Manager.

Responsibilities and Authority

• Is responsible for achieving the units’ production target and business growth by meeting the set objectives. He/ She will of recruit, select, motivate, direct, train, develop and manage the agents under his/her jurisdiction.
• Monitor the overall performance of agents in his/her unit and advise the Branch Manager and Head of Branch Network on the appointment of new agents as well as termination of non-performing agents.\
• Gathering current market sales intelligence and trends
• Schedule regular meetings with the tied agents to manage, coordinate sales activities and address the issues of concerns raised by the agents under his/ her unit.
• Prepare monthly productions reports for the management
• Follow business leads and provide feedback
• Adopt highest level of professionalism in handling agents, customers, and all stakeholders
• Ensure that his/her personal production is within the set targets
• Review the training needs for the agents
• Ensure timely processing of the tied agents’ commissions

Qualifications

Education and Experience:

• A university degree in a Business-related field
• COP qualified or progress in attaining ACII qualification or equivalent
• Minimum of 3 years experience in selling general Insurance
• Ability to recruit, develop and retain a motivated field force
• Experience dealing with corporate organisations / corporate relationship management
• Language skills: English and Kiswahili
• Computer literacy in Microsoft office. Knowledge in insurance software will be an added advantage

Behavioural skills and persons specification:

• Excellent interpersonal skills and an ability to work with dynamic teams of 10 to 15 salespersons
• Excellent presentation and communication skills
• Demonstration of Maturity, Reliability, Integrity, and Discretion
• High orientation towards customer service
• Ability to follow up management issues

Application deadline is 31st December, 2022