Floor Supervisor (Cut Pack Department) at Crystal Recruit

Responsibilities:

• Provides direction and guidance to associates to ensure efficient and effective floor operations, customer service.
• Complete daily retail administrative tasks.
• Manage employees in the department.
• Maintains company standards and guidelines around product flow and customer service.
• Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans.
• Create and update reports via data entry.
• Coordinate with Inbound and Outbound Coordinators for planning and execution purposes.
• Ensure proper stock rotation and all supplies needed for the warehouse are available for use.
• Comply with OSHA standards.
• Keep appropriate records and reports to guarantee that tight inventory control and security are maintained.
• Handle and resolve conflict, process team member requests, engage team members proactively and lead team building activities.
• Update status of daily tasks, manage reports, team member assessments, issues or concerns, equipment status, and process adjustments.
• Ensures standards for quality and customer service are met.
• Handles customer questions, complaints, and issues.

Requirements:

• Degree in business management or related course.
• 3-5 years' experience in a similar role.
• Experience from manufacturing and/or food processing industry highly preferred.
• Excellent MS excel skills.
• Experience entering data into dashboards.
• IT skills, especially using data analysis software.
• Excellent organization, communication, leadership, and interpersonal skills
• Excellent problem-solving skills, and a strong work ethic
• Ability to write reports legibly and accurately.