Food and Beverage Service Manager & Lecturer 2026 at Boma International Hospitality College

Key Responsibilities

• Oversee the day-to-day operations of all food and beverage service outlets, including restaurants and coffee shop operations.
• Manage inventory levels and coordinate procurement of food, beverages, equipment, and supplies to ensure uninterrupted service.
• Inspect F&B supplies, equipment, and work areas to ensure cleanliness, functionality, and adherence to quality standards.
• Ensure compliance with all health, food safety, and hygiene regulations, including monitoring student adherence to established standards.
• Supervise, mentor, and schedule students; assign duties and monitor performance in line with training objectives.
• Establish and enforce service standards to enhance customer experience and maintain high-quality service delivery.
• Coordinate closely with the kitchen team in menu planning, food production, and timely service delivery for training and operational purposes.
• Monitor food and beverage orders and collaborate with the Chef to resolve delays or service challenges.
• Investigate customer complaints regarding food quality and service, and implement corrective actions promptly.
• Manage budgets, control costs, and review financial transactions to ensure profitability and accountability.
• Support the development and implementation of training programs for students in restaurant service and dining operations.
• Ensure smooth coordination of activities between kitchen staff, service teams, and training units.
• Prepare reports on operational performance, service standards, and training outcomes.
• Oversee the efficient operation and performance of the coffee shop, ensuring quality service and product consistency.
• Perform any other duties as assigned by management.

THE SKILLS AND COMPETENCES WE ARE LOOKING FOR: EDUCATION AND EXPERIENCE
Minimum requirements:

• Bachelor’s Degree in Hospitality Management, Food & Beverage Management, Events or it’s equivalent
• Proven experience as F & B Service manager with over 5 years of experience
• A deep understanding of, commitment to and involvement in hospitality Industry
• Outstanding F & B techniques and interpersonal relationship skills
• Capacity to  spot, resolve issues efficiently and  to work under extreme pressure
• Ability to train students in executing different service styles and techniques at the training restaurant.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)