French Speaking Tour Consultant at ATL Global Business

About the Company

Our Client with over 20 years in the Safari industry, offered an opportunity to gain wealth of experience, knowledge, enthusiasm and immense passion.   The company offers Safari products that have undergone a thorough research to indulge clients a safari with real adventure. The main objective is to involve clients in daily activities to share knowledge in wildlife and photography. The Company's expertise allows them to explore different parts of the world and are proud to be working with reputable partners that extend the same high level of service and share the same passion.

Our client is well versed in crafting tailor made itineraries that offer a criteria of unique interest, adventure and destination, keen to ensure clients have a new experience every single day.
A team of dedicated multi-lingual guides ensure they deliver our services in the most professional and timely manner.

About the role

Our Client is seeking to hire a competent, highly proficient French speaking Tour Consultant to join our Client’s multi-lingual team of experts to deliver outstanding services to their global clients.

• Receive enquiry, opening tour file, evaluate and respond, preparing quotations
• Translate quotations and itineraries into English language from French and vice versa
• Handle all communication with the French speaking clients
• Confirming bookings, process all administrative functions such as booking tours, making reservations, receiving confirmations, reconfirmations, maintaining files and invoicing Agent
• Prepare tour file, guest envelope, book vehicle; calculate water allowance, brief tour guide on all pertinent aspects of the tour
• Ensuring all tour related data is input into the System.
• Complete all final activities before closing files.
• Develop and maintain close agent relationships.

• Ensure accuracy in tour package offers.

Minimum requirements

• Must possess strong Communication skills – verbal and written in French Language
• Relevant degree and/Diploma level education preferably in Tourism and Hospitality Sectors
• Minimum two years experience
• Strong Customer Service and Excellent inter-personal skills across all levels
• Attention to detail and with an analytical mind
• Time Management and Organization Skills
• ICT Proficient