Fund Administrator at CIC Insurance

PURPOSE:

Responsible for maintenance of client data to ensure timely creation, purchase, receipting, withdrawal, and reconciliation of clients’ accounts on a daily basis.

PRIMARY RESPONSIBILITIES:

• Purchase, receipt, confirm and reconcile clients’ accounts on a daily basis;
• Contact customers to verify their purchase requests;
• Allocate available monies to the respective unit trust funds;
• Liaise with custodians for resolution of reconciliation issues;
• Distribute income for the various funds at different periods;
• End of day process for purposes of generating pricing and circulate to media for publishing;
• Prepare reports for the regulators for compliance purposes and coordinates the audit conducted by regulators;
• Review the reconciliations and final client investment reports(statements) before dispatch to client;
• Analyze, consolidate and present production reports weekly and monthly;
• Dispatch of client statements;
• Reviews customer concerns and ensures appropriate action is taken on any escalated issues
• Participate and attend scheduled trustee meetings;
• Generate and review letters to customers on account confirmation/details;
• Maintain and Reconcile Suspense Account in liaison with Reconciliation team;
• Prepare and dispatch instructions to the custodians and
• Contact and respond customers to their requests.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education  Bachelor degree in Business, Marketing, Finance, Economics or in a related field
• Master degree in a related field is an added advantage

 Experience Required:

 Description    Required years of experience

• Minimum experience in Financial services    8 year