General Manager at Bolt

About the role

This strategic role shapes the success and expansion of Bolt Rides in Kenya. In your role, you’ll collaborate closely with the Regional Manager and teams at the HQ, which include Product, Public Relations, Growth Analytics, Central Operations, Marketing, Regulatory, and Customer Support to efficiently address any opportunities related to operations or products.

This is a critical, impactful and highly rewarding role: Kenya is an exciting market for Bolt and you will lead the mission to make urban travel more affordable, safe, convenient, and sustainable.

What you can expect

Main tasks and responsibilities:

• Taking ownership of Bolt's growth by building, leading and developing a high-performing team and ensuring local Operations and HQ teams actively support and collaborate to meet business goals.
• Leading the financial and strategic planning process, taking complete ownership of the P&L statement, and ensuring we make the best data-driven decisions.
• Creating streamlined procedures and scalable processes to ensure efficient business operations, boost productivity and profitability, and increase customer satisfaction.
• Overseeing the business performance and ensuring legal compliance and health and safety standards in cooperation with various internal teams.
• Expanding Bolt's presence and elevating our brand, product, and service by establishing strategic business partnerships and working closely with local authorities.

What we expect

About you:

• You have at least 7 years of experience in operations management or general management role and you have repeatedly shown your ability to drive business growth and bring expertise in P&L management.
• You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English
• You have a proven track record of delivering results in a regional, cross-functional, high-growth, and fast-paced environment
• You are highly analytical and have a data-driven mindset with excellent Excel skills
• You have a strong sense of ownership with a hands-on approach
• You are comfortable with developing business frameworks to support your strategies and decisions
• Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!