General Manager - Kisumu at Sanergy

About the role

We are looking for a visionary General Managing -Kisumu of Fresh Life, our sanitation innovation company, who will lead an exceptional, mission-driven team and guide our strategy and  operations in Kisumu.

Duties and Responsibilities

• Strategy & Planning
  • Continuously build insight into our business model, market position, broader climate, risks, and opportunities so that Fresh Life can successfully navigate towards our goal of serving urban areas throughout Kenya
  • Craft a clear and inspiring strategy with support from the Managing Director and drive implementation to serve 100,000 people across Kisumu with inclusive and high-quality non-sewered sanitation services by 2026
• Execution
  • Set annual objectives that directly tie to achieving our 5-year strategic goals, communicate them throughout the organization to guide our work year to year, and drive execution by building a culture and processes for recognition and accountability
  • Spearhead the delivery of impactful initiatives, implementing continuous improvements for service enhancement at county office levels and ensure that key performance indicators are met
  • Inspire the team to keep work moving forward by balancing competing priorities, making effective decisions, and generating innovative ideas
• Government & External Relations
  • Build long term, trusting relationships with crucial external stakeholders, particularly government partners, that enable our operations and strategy to succeed
  • Secure formal partnerships and contracts with utilities, as well as the county government in order to expand and sustain our operations
  • Be the face of Fresh Life in Kisumu and represent our brand to enhance our ability to achieve our mission 
  • Actively network by using existing and newly established connections to build and enhance Fresh Life’s public profile at events, conferences, and speaking engagements
• Leadership, People, and Culture
  • Model leadership behaviors and our values to build a positive, thriving team culture that enables a rapidly growing, high-performing team of 100 to succeed 
  • Build an effective organizational structure that both empowers and nurtures a culture of accountability so that we are executing towards our goals
  • Develop and coach a team of leaders empowered to lead strategy, people, and implementation in each of their domains towards shared goals
• Organizational Operations
  • Steer the financial health of the Kisumu office, including driving financial planning and analysis, forecasting, and financial and administrative operational excellence
  • Develop and maintain KPIs and targets for all direct reports and business units, and oversee the accountability and accomplishment of each target set

Qualifications

• 5+ years’ experience in operations, corporate leadership, managing people and budgets
• Strong experience in developing and executing on a business strategy
• Commercial acumen with proven ability to create opportunities for growth within an organization  
• Demonstrated ability to build concrete and sustained operational partnerships with government
• Demonstrated experience in managing county wide teams with diverse professional development needs  
• Critical and analytical thinking skills; ability to work with both large and limited amounts of data to develop strategy and make rigorous decisions
• Highly organized with a high capacity to problem solve and establish priorities for self and team
• Ability to inspire confidence and instil trust both internally and externally
• Strong negotiator, with a proven ability to secure new opportunities or gain the best deal
• Proven success in building strong and effective people centric teams
• Demonstrated passion for the organization’s mission, values and customers
• Excited about driving impact at scale and portfolio growth
• Impeccable integrity and ethics