General Supervisor - Oyugis at Brites Management

Duties and Responsibilities

• Provide leadership and direction to department managers and supervisors, fostering a collaborative and high-performance work environment.
• Develop and implement operational policies, procedures, and performance standards to achieve organizational goals and objectives.
• Monitor and evaluate departmental performance, productivity, and efficiency, identifying areas for improvement and implementing corrective actions as needed.
• Coordinate workflow and resources across departments to ensure timely completion of tasks and projects within budget and timeline constraints.
• Oversee recruitment, hiring, training, and development of staff, providing guidance, coaching, and support to promote professional growth and performance excellence.
• Conduct regular performance reviews and goal-setting meetings with direct reports, providing feedback, recognition, and opportunities for advancement.
• Manage employee scheduling, timekeeping, and attendance tracking, ensuring adequate staffing levels and compliance with labor laws and regulations.
• Collaborate with senior management to develop and execute strategic plans, budgets, and business initiatives to drive growth and profitability.
• Foster positive relationships with clients, vendors, and stakeholders, addressing concerns and resolving issues to maintain customer satisfaction and loyalty.
• Stay informed about industry trends, regulatory changes, and best practices, and recommend strategies to enhance operational efficiency, quality, and compliance.

Key Requirements Skills, experience and qualification

• Degree / Diploma in Business Administration, Management, or a related .
• Proven experience in a supervisory or managerial role, with a track record of success in overseeing multiple departments or functional areas.
• Strong leadership and interpersonal skills, with the ability to inspire and motivate teams to achieve goals and objectives.
• Excellent communication skills, both verbal and written, with the ability to effectively convey information, ideas, and instructions to diverse audiences.
• Strategic thinking and problem-solving abilities, with the capacity to analyze complex issues, develop solutions, and make informed decisions.
• Solid understanding of business operations, financial principles, and performance metrics, with the ability to interpret data and drive results.
• Proficiency in project management tools and software, such as Microsoft Project or Asana, to manage multiple projects and priorities.
• Ability to adapt to changing priorities and thrive in a fast-paced, dynamic environment.
• Commitment to fostering a culture of continuous improvement, innovation, and excellence.
• Strong work ethic, integrity, and professionalism, with a commitment to upholding ethical standards and promoting a positive work culture.